Legal Information
Courier Training
Every NEW ENGLAND MEDICAL EXPRESS courier receives the proper training necessary to provide transportation of diagnostic specimens and/or other bio-hazardous product.
NEW ENGLAND MEDICAL EXPRESS Policy Manual For Couriers covers the pertinent aspect of training necessary to comply with US DOT and OSHA regulatory requirements such as the OSHA Blood Borne Pathogen regulation (29 CFR Section 1910.1030).
NEW ENGLAND MEDICAL EXPRESS couriers attend yearly training at the Massachusetts Safety Council and receive a certification in the proper handling of blood-borne pathogens.
Vehicle Transport
All vehicles used to provide transport of diagnostic specimens and/or other bio-hazardous product have appropriate spill kits and OSHA approved specimen transport containers.
Each vehicle used to provide transport of diagnostic specimens and/or other bio-hazardous product maintains a Blood Spill and Surface Clean-Up Kit which contains:
• one pair of protective latex gloves
• two large superabsorbent disposable towels
• one packet of Sanisorb fluid absorbent
• one plastic scoop
• one pre-moistened antimicrobial hand wipe
• one Sanicloth pre-moistened germicidal decontamination cloth
• one red Bio-Hazard contaminated waste disposal bag
Each container used to provide transport meets the OSHA approval criteria of leakage containment and impact protection.
HIPAA Security Regulations
Couriers are trained to be familiar with the privacy requirements of HIPPA, and have an understanding what protected health information (PHI) means, and what we can do to help ensure that we keep PHI private.
Office personnel are instructed to help ensure the confidentiality, integrity, and availability of electronic protected health information (ePHI) that they may create, obtain, maintain, use or disclose.
NEW ENGLAND MEDICAL EXPRESS is hard at work addressing and implementing the requirements of the HIPAA Security regulations. While certain technology solutions are key in maintaining the security of PHI , much of the risk of inappropriate disclosure of PHI relates to how employees and contractors use and maintain PHI. Keeping PHI physically secure is everyone’s responsibility.
